Samsung has halted the rollout of the One UI 7 update for its flagship devices due to a critical issue discovered after installation. The bug caused users to be unable to unlock their devices, even when the correct password was entered. The company did not provide a timeline for a fixed update and immediately stopped the rollout.
The new update was intended for devices like the Galaxy S24, Z Fold 6, and Z Flip 6. The rollout began on April 7 and in the U.S. on April 10, but shortly after, a series of reports started coming in from users, particularly from South Korea, who received the update earlier. Users reported that after installing the update, they were unable to unlock their devices, even with the correct password. In fact, the device remained locked and was unusable.
The first to report the issue was the leaker Ice Universe, and the information quickly spread to official Samsung forums in Korea. According to reports, the bug mainly appeared in the Korean version of the update, but that did not stop Samsung from halting the rollout completely, even in countries where no issues had been reported yet. In fact, a check using the CheckFirm app confirmed that the version was no longer available on the company’s servers, meaning the update was effectively removed.
The One UI 7 update was supposed to include upgrades based on Android 15, with a revamped interface, improved responsiveness, AI additions, and design updates. Samsung chose to launch this software version first with the Galaxy S25 series, which already came with One UI 7 pre-installed. After about two months, the company started rolling out the update to older devices, but now it seems that rollout has been paused indefinitely due to the discovered issue.
Currently, Samsung has not provided further details about the timeline for the release of the fixed update or additional information about addressing the bug. Users who have not yet received the update remain on the previous version, and the company has not specified when a fixed update will be available or when the issue will be resolved.
